Frequently Asked Questions

 

We're happy to answer any queries you have with regard to the style, design, and delivery of standard or custom manufactured headwear. Below is some information that might help you;

What is the minimum order quantity?
10 pieces is our minimum order, however this may differ with certain products. 

What is the lead time for an order?
Our standard turnaround time for t-shirts is 7-10 working days however we can deliver sooner depending on quantities and requirements. We will confirm this at the time of order. 

How long have you been in business?
We have been an established business since 2008 and have worked in the industry since 1995. We are Australian owned and managed and have always been under the same ownership. 

How many t-shirt orders do you handle?
We have literally sold 100 of 1000's of tees, polos and singlets! T-shirts has always been a popular choice as its useful, affordable and visible. We are use to dealing with small minimum quantity orders, massive orders of 30,000 for events and anything in between. 

What branding methods do you offer?
Embroidery, screen printing, supacolor and sublimation print are our most popular branding methods. Often your logo will dictate which method will give the sharpest finish. Our designers are happy to work with you through this process to make sure you get a quality finish. 

What is the best format to send art work files?
We produce artwork layouts and concepts as part of our service prior to the commencement of production using your supplied logo.

Please supply artwork in vector EPS format (or high resolution editable PDF). All fonts and text should be outlined or the font should be supplied. We can also redraw logos, design, and typeset as required if logos are not supplied in the right format.